We are excited to announce that in early 2019, Texas State Bank customers will become American State Bank customers. We are committed to making this transition as seamless as possible for you, while we continue to deliver the outstanding quality service you expect and deserve. You will find more details and resources about the upcoming changes on this website, which we will continue to update throughout the conversion process.
Texas State Bank customer
Customer and systems
Texas State Bank customers officially become part of American State Bank
Frequently Asked Questions
For the large majority of customers, account numbers will remain the same. In the rare instance that it is determined you have a duplicate account number as a result of the merged banks and will need a new account number we will notify you well in advance of February 4th, allowing ample time to make adjustments to online billers, direct deposits, and direct debits.
While we expect online billing information to transfer to American State Bank’s online bill pay platform, details of the customer conversion are still being finalized. Please check back for information related to online bill pay, which we will update as we work through the conversion process. If customers are in fact impacted, we will provide notification well in advance of the conversion on February 4th allowing ample time to make any necessary updates. In addition, and as always, we are here to assist in the process to help ensure it is as seamless as possible.
The Texas State Bank ABA routing number will remain active and translate into the American State Bank ABA routing number behind the scenes. If there are any changes to your existing account numbers, you will be contacted prior to February 4th. Customers’ direct deposit will continue to process as your accounts transition to American State Bank unless you are contacted about changes to your account numbers. For any new direct deposits or debits entered after February 4th, you should use the American State Bank ABA routing number, 111909210.
While details of the customer conversion are still being finalized, customers can continue to use their existing checks and deposit slips after the conversion unless their account number is changing, which will only impact a small number of customers. Those impacted customers will be notified individually prior to February 4th and will be provided new checks at no cost.
American State Bank and Texas State Bank share the same core values, sense of culture, and philosophy related to community banking. This partnership will further strengthen the combined bank’s ability to meet the broadening needs of its customers through an expanded suite of products and services, coupled with the benefits of an expanded geographic footprint.
At the time of the systems and account conversion in February 2019, the combined bank will be American State Bank.
In January 2019, customers will receive a Welcome Kit with details about their accounts and the conversion, including online banking updates. All communications will also be available electronically on this site, as well as at Texas State Bank branches.
It is a priority of the combined American State Bank to provide current Texas State Bank customers with the same quality service and the opportunity to continue to see the same familiar faces in their local branches.
As a valued Texas State Bank customer, you will receive communication in early January outlining any account changes you may experience. This communication will address changes that may impact your:
- Current accounts—including account numbers, checks, debit cards and account options.
- Online Banking, TSB Bill Pay, Popmoney and other online tools
- Safe Deposit Boxes and other bank services
We are committed to making your transition to American State Bank as seamless as possible for you.
After the account conversion in February 2019, customers will have access to their accounts at all American State Bank branches and ATMs.
As community banks, both Texas State Bank and American State Bank share a similar commitment to the communities they serve. The combined bank will continue to be invested in each of our markets.